Privacy Policy

Who we are

T4Trip Travel operates t4triptravel.com as a Thai travel agency. We help you check flight schedules, request quotes, pay when a quote is ready, and book selected group tours.

When this policy says “we”, “us”, or “T4Trip Travel”, it means the T4Trip Travel team operating this website and related customer channels.

Information we collect

Account and LINE Login: when you continue with LINE, we receive a LINE user identifier and any profile details you allow, then may ask for your name, email, and phone to complete a soft member profile.

Quote and booking details: flight or tour preferences, travel dates, passenger legal names, national ID or passport details, and pricing-related add-ons such as baggage, meals, or insurance.

Payments: PromptPay payment references and payment-slip images you upload so our team can verify payment.

Support and usage: messages you send us, and basic technical logs needed to keep the site secure and working (for example browser or device signals and request metadata).

How we use information

We use personal information to sign you in with LINE, prepare and send quotes, verify payments, issue tickets or confirm tours after staff approval, answer support requests, improve reliability and security, and meet legal or accounting duties.

Sharing

We share information only as needed with our staff, with LINE for login and messaging you choose, and with payment or operational partners required to fulfill your request.

We do not sell your personal information. Airline, tour, or supplier partners may receive traveler details needed to price, book, or issue tickets after you confirm.

Retention

We keep personal information only as long as needed for quotes, bookings, payments, support, and legal or accounting requirements, then delete or anonymize it when it is no longer required.

Your choices and rights

You may ask to access, correct, or delete personal data we hold about you, or withdraw consent where processing is based on consent, subject to legal retention needs (for example completed bookings or payment records).

Contact us using the details below. We will respond within a reasonable time.

Cookies and sessions

We use essential cookies or similar storage for signed-in sessions and core site functions. We do not use advertising trackers as part of this policy’s baseline experience.

Security

We apply reasonable technical and organizational measures to protect personal information. No online service is perfectly secure; please use strong device security for LINE and email accounts tied to your T4Trip Travel profile.